If you fulfill Walmart orders yourself rather than through WFS, Ship with Walmart (SWW) gives you access to discounted shipping rates from carriers Walmart already has negotiated rates with, plus some account-health protection for delivery issues outside your control — worth checking even if you already have your own carrier accounts.
What it includes
For orders shipped within the U.S., you can ship with USPS, FedEx, and UPS at a discount versus market rates, either directly in Seller Center or through an approved Solution Provider: Rithum, Goflow, ShipStation, or Threecolts.
| Setting | What it does |
|---|---|
| Default print settings | Apply default label-printing settings across future orders |
| Custom packages | Set default package dimensions and preview estimated cost before you ship — note you're billed on actual dimensions/weight the carrier measures, which can differ from what you entered |
| Shipping labels | Purchase discounted labels directly, choosing package type and weight |
| Seller protections | Covered below |
| Signature on delivery | Require a signature at delivery, for FedEx and UPS shipments only |
| Bring your own account | Set up your own FedEx account to buy labels at your own negotiated rates instead of Walmart's |
Pro tip: eligible Pro, Rising, and Advanced sellers can get up to 15% off 3-day and up to 35% off 2-day SWW labels when the delivery promise matches the actual shipping speed used — worth checking your seller tier against current discount eligibility before assuming the standard rate is all that's available.
Seller protections
This is arguably the most underused part of the program. For eligible orders shipped on time and later reported lost in transit or lost after delivery, Walmart refunds the customer (up to $100), handles the carrier claim on your behalf, and — critically — keeps your performance metrics unaffected by the incident. You can also purchase additional protection up to $500 for orders valued over $100.
Without SWW, a lost-in-transit claim is typically your problem to chase with the carrier directly, and the resulting refund or cancellation can still ding your account health metrics even when the loss wasn't your fault.
Ship with Walmart Cross Border
If you fulfill orders shipped from China to the U.S. yourself, you can separately enroll in Ship with Walmart Cross Border, using Yanwen or SF Express for door-to-door delivery. This is a last-mile parcel-shipping option for individual customer orders — don't confuse it with Walmart Cross Border: Imports, which is bulk ocean freight moving inventory into WFS warehouses before any sale happens. They solve different problems and have no overlap in eligibility or mechanics.
For non-U.S.-fulfilled shipments generally, SWW carriers handle customs clearance on your behalf — you pay shipping fees only, though estimated costs shown at label creation don't include duty estimates, so budget for those separately.
FAQs
How is shipping carrier service eligibility determined? This depends on factors Walmart doesn't fully detail in its published overview (your seller tier, shipment origin/destination, and item type likely all play a role) — check current eligibility for your account directly in Seller Center.
Can I keep using my own carrier account after enrolling in SWW? Yes — the "Bring your own account" setting specifically supports this for FedEx, letting you use your own negotiated rates instead of Walmart's discounted ones where that's actually cheaper for your volume.
Is API support available for Ship with Walmart carriers? Walmart's program overview doesn't fully detail API-level support for every carrier in this guide — check current developer documentation if you need programmatic label purchasing or claims-report access.